We are excited to introduce new features included in our July 26, 2024 release.
This release will see updates to the following modules and workflows:
Response360 is the first-of-its-kind generative AI solution tailored specifically for responders of Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach virtually eliminates manual errors, boosting overall efficiency and reliability in the response process.
Please Note:The Response360 solution is not available by default. If you are interested in this product, please reach out to your account manager or contact support at ‘support@oncentrl.com’
Response360 users have access to the , the central repository of your response content. In this release, we will roll out the following features and enhancements for the Answer Library to enhance user experience when onboarding and managing Question and Answer (Q&A) records:
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Users onboarding with Response360 who have previously responded to CENTRL s will have their Answer Library automatically pre-populated with their past (s) answers.
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Users will have the ability to assign reviewers and set verification duration for Q&A records.
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Reviewers will receive email notifications to verify Q&A records and automated reminders to re-verify them before they expire. Users can assign records individually or in bulk.
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Users can bulk export all Q&A records from the Answer Library for record-keeping, external sharing, and re-importing.
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Users can bulk import Q&A records to the Answer Library to add new records and update existing records.
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Full audit logs of any changes made to a Q&A record will be available to users.
Please see our full Answer Library introduction for your reference:
Response360 users can access where users can upload, answer, and manage all RFPs, DDQs, and questionnaires received outside of the CENTRL platform. In this release, we will roll out the following features and enhancements:
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When importing a questionnaire, we will automatically identify all relevant questions within the same questionnaire to improve the accuracy of generated answers. For example, if one question refers to another, we will track that automatically.
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Users will have the ability to archive and re-open questionnaires.
Please see our full Response Management introduction for your reference:
For Response360 users, Smart Response will automatically search and utilize the Answer Library to find strong matches to populate the best answer. When Smart Response cannot find a strong match from the Answer Library, it will instead try to generate an answer from attached documents (policies, reports, RFPs) and previously completed s. In this release, we are rolling out the following key enhancements that will make the Smart Response feature even more powerful:
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On top of populating the best match from the Answer Library if there is one, Smart Response will also show users other strong matches from the Answer Library
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If there is no strong match from the Answer Library, Smart Response will still look for related content across the Answer Library to generate a suggested answer.
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If users attached documents and/or previously completed s, Smart Response will also find relevant information from these sources to generate a suggested answer.
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Users can see references for each suggested answer and apply the suggested answer to the question.
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We will shift from quick filter pills to a dropdown experience and make more quick filters available. This change will make it easier to see things like Not Answered questions while more effectively using screen real estate.
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When responding to s, the table view will now show the Assessed For column by default so users understand the 's scope.
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In the answering view, the table of contents can be collapsed.
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For s that come with pre-populated answers from the sender, when user makes any changes to the pre-populated answer, they used to see the “Revert to Prepopulate” button appear. The “Revert to Prepopulate” button has been replaced with “View Pre-Populated Answer” button. When user clicks the “View Pre-Populated Answer” button, they can click the pre-populated answer to apply it.
Please see our help article section on responding to s for your reference below: