As a customer of CENTRL, you have the option to invite our CENTRL Support team into your organization. This feature may be useful when platform-related assistance is required or your organization is inquiring about a feature/workflow. This feature can be enabled or disabled at your discretion.
Note: This feature can only be toggled by System Administrators. To learn more about System Administrator Access, please see our full help article below:
Our team takes confidentiality very seriously and private information will never be disclosed. We will not make any changes to your organization or data without your prior permission. We also have strict controls in place to ensure high levels of security when accessing your organization.
This article covers the following topics:
CENTRL Support access can be invited and removed from the System Admin Module.
Alternatively, you have the option to invite and remove CENTRL Support from the My Profile Screen.
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Click on your Profile icon and click the Profile option to bring up the My Profile Screen. Once here, click on Invite CENTRL Support as shown below.
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To remove CENTRL Support, click on Remove CENTRL Support as shown below.
For more information on how to view and update your CENTRL profile, click here.