Organizational Hierarchy

Organizations offer System Admins a way to further control user data access based on a customizable functional or divisional hierarchy. When provisioning a user, System Admins can add a user to one Primary Organization and multiple Secondary Organizations. The organizational structure allows System Admin users to replicate their company's hierarchy and set up organizations.

This article covers the following topics:

Navigating to Organization

In order to navigate to the Organization Screen, click on the System Admin Module and click on the Organization tab as displayed below:

Organizational Hierarchy 1[R360]

Adding a new Sub-Organization

To add new sub-organizations, click on the + button within the Parent Node (root organization) to create a Child Node (sub-organization).

Organizational Hierarchy 2[R360]

Note: Double-click on the outer border of the Org box to create a new sub-organization below it.

Renaming a Sub-organization

  1. Once the sub-organization is created, click on Pencilpencil icon.png icon to edit the name as shown in the screenshot below:

    Organizational Hierarchy 4[R360]

    Note: Please click inside of the Org box or the Sub-Org box to rename it.

  2. Click Save button to save all changes made.

    Organizational Hierarchy 5[R360]

Deleting an Organization

System Administrators can delete an existing organization from their Organization screen that is no longer needed to accurately reflect organizational structure in the system.

Note:

  • All users in Subscribed and Pending status need to be removed from the Organization in order to delete it. Only an empty organization can be deleted.

  • The deleted organization will no longer be accessible and cannot be restored.

  1. Locate the organization you need to delete, then click on the Trashtrash can icon.png icon.

    Organizational Hierarchy 6[R360]
  2. You will be prompted with a confirmation message. Click on the Delete button to proceed with the deletion as shown below.

    Organizational Hierarchy 7[R360]

    A success message will appear at the bottom of your screen indicating that your organization structure has been updated.